Return and Refund policy

No Return, No Refund Policy for Skin Treatments at Soura Skin Elite

Thank you for choosing Soura Skin Elite for your skin care needs. We strive to provide the highest quality services to all our clients. However, we understand that occasionally circumstances may arise that require clarification regarding our policies.

As such, we want to inform you of our No Return, No Refund Policy for all skin care treatments provided at Soura Skin Elite. Please read the following terms carefully:

  1. No Returns: Due to the nature of our services and the personalization involved in each treatment, we do not accept returns of any skin treatments once they have been performed.
  2. No Refunds: We do not offer refunds for completed skin treatments. Our treatments are meticulously tailored to individual needs, and resources are allocated accordingly.
  3. Consultation and Consent: Prior to undergoing any treatment, each client receives a comprehensive consultation where the procedure, its potential outcomes, and any associated risks are thoroughly explained. Clients are required to provide informed consent before proceeding with any treatment.
  4. Quality Assurance: We are committed to ensuring the highest standards of service and satisfaction. If you have any concerns about the outcome of your treatment, we encourage you to communicate with us promptly. We will make every effort to address your concerns and provide appropriate follow-up care.
  5. Exceptions: In rare cases of dissatisfaction due to extenuating circumstances or demonstrable negligence on our part, management reserves the right to consider refunds or complimentary corrective treatments on a case-by-case basis.
  6. Cancellation Policy: For cancellations of packages of multiple sessions, please read our cancellation policy.

By undergoing a skin treatment at Soura Skin Elite, you acknowledge that you have read, understood, and agreed to abide by the terms of our No Return, No Refund Policy.

If you have any questions or require further clarification regarding our policies, please do not hesitate to contact us. We value your patronage and are here to assist you in any way possible.

Thank you for entrusting us with your skincare needs.